If your device is up to date, you may need to update your dashboard and sync your device again. Tap the update button to update to the latest software.If there is an update available, the pink update button will appear.Tap your profile picture and then tap your device image.Open your Fitbit app and tap the “Today” tab.To check for an update to your Fitbit app: It is recommended in the user manual to keep your device plugged in while updating. Updating your Fitbit might take several minutes and uses a lot of battery. A progress bar will appear on your device and in your app until the update is finished. When your device needs an update, you will get a notification in your Fitbit App. Sometimes when a device needs an update, it will not perform correctly. Restarting your Fitbit may not always be the answer to your problems, so if that does not help, see if your device requires an update. Once this happens, your tracker has restarted. Release the button and wait for the smiley face to appear and the tracker to vibrate. All you need to do is make sure it’s plugged into the charger and hold down the tracker’s button for 5 seconds. The two most common reasons why your Fitbit may not be responsive when you tap it is that it may need to restart or be updated with the latest firmware. Why Fitbit is Not Responsive When It’s Tapped? Sometimes Fitbits need a reboot to work correctly other times, there are simpler solutions to get your device to respond again. Sometimes, devices just need a little boost to get back to where they’re supposed to be. If your Fitbit does not respond when you tap it, this could be due to the device needing to be restarted or updated. When your tracker does not work, it is frustrating! The Fitbit fitness tracker is a common device purchased by many people to help track their daily activities and maintain a healthy lifestyle.
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